REFUND POLICY
Welcome to Livingood Daily!
This policy describes how the refunds are made through the following Livingood Daily websites.
https://store.drlivingood.com
https:///www.livingoodailybook.com
https://www.livingoodaily.com
PRODUCTS RETURNS AND REFUNDS
Livingood Daily Book Returns ***BOOKS ONLY***
Please send all Livingood Daily Books to the address it was shipped from or to:
Dollar Fulfillment
Livingood Daily
706 Baker Ct
High Point, NC, 27263
Livingood Daily Supplement and Product Returns
As a customer of Livingood Daily, our ultimate goal is for you to be completely satisfied with our products. If you are unhappy, please let us know. We will always do our best to help!
30-Day Returns:
We offer a 30-day money back guarantee (from the date of delivery). If the item is unopened and in the same condition that you received it, we are happy to offer you a complete refund in the amount the item was purchased for. Once our warehouse has received the item, the refund will automatically be refunded back on the card used to purchase. Please allow approximately 1-2 weeks.
Opened Items:
If the item has been opened, falls within the 30 days (from the delivery date) and you are not completely satisfied with it, we are happy to offer you a store credit in the amount the item was purchased for.
Outside of 30-Days:
If the item is outside of the 30-day money back guarantee, we cannot offer you a refund or exchange.
Where to Send a Return:
Please do not send your purchase back to the manufacturer, instead please send the item to the address below. We do encourage you to ship your item using a tracking shipping service.
One World Direct
2856 Old State Route 73
Wilmington, OH 45177
There are certain situations where only partial refunds may be granted (if applicable):
- Book with obvious signs of use
- Any item not in its original condition
- Any item that is returned more than 30 days after delivery
Items not eligible for refund:
- Shipping cost
- Items marked as final sale
- Items purchased with rewards points
For any questions please feel free to visit support.drlivingood.com
CONDITIONS OF RETURN
- We will need to know your order number.
- All returns must be accompanied with your invoice as proof of purchase.
- Any item you have accepted and then returned is your responsibility until it reaches our warehouse. Please therefore ensure that you send your item back to us using a delivery service that insures you for the value of the products. Please package the product securely.
- Shipping return costs and handling charges are non-refundable.
- Livingood Daily reserves the right to reject any returns which do not comply with our Refund Policy. Returns that do not fulfil our return policy may be shipped back to the client at their own cost.
DEFECTIVE OR DAMAGED PRODUCTS
We do our best and even with our best effort to prevent any damage to your goods during transit it is possible that problems may arise. We apologize for the inconvenience presented; our goal is always to provide the best service (Only in these cases the shipping cost will be refunded).
We only replace items if they are defective or damaged. If you need to exchange it for the same item or you need a refund, please send us a message at support.drlivingood.com, with your order number.
PROCESSING YOUR REFUND
Once your refund request has been received and accepted, your refund will be issued, and you will receive a return confirmation email. Your refund will be completed via the original payment method.
SUBSCRIPTIONS
The subscriptions will be available and activated once payment has been made. Access to the subscriptions is immediate. If you have problems accessing the functionalities, features and content available in the subscriptions, please contact us through the contact information, or our contact page.
SUBSCRIPTION REFUNDS
We stand behind our services and your satisfaction with them is important to us.
Refund requests made after you have purchased a subscription and after the subscription is active, are handled on a case-by-case basis and are issued at our sole discretion. If you wish to request a refund request, please contact us through the contact information. We will evaluate your case.
CONTACT INFORMATION
If you have any questions about the refund policy of Livingood Daily, please contact us at:
support.drlivingood.com
